Delivery information

This page is intended to be a helpful guide for delivery; it shouldn't be confused with our Delivery Policy (which details more specific clauses).


Base Rate

Delivery on all orders is just £5 for up to 20kg (we refer to as our ‘base rate’).

Beyond 20kg we charge in increments of 10kg, ranging from £2.50-£4.00.

SO50 postcodes

Delivery to SO50 postcodes is just £3.00. This is automatically applied at the checkout.

Delivery times

The delivery timeframe will automatically show in the checkout.

For most of the UK, delivery is next working day, when you place your order by 11am, Monday-Thursday.

Orders placed on a Friday will typically arrive on a Monday; orders placed on a Saturday/Sunday will arrive on a Tuesday.

Click & Collect

Collect in person any orders you have placed on this website, on email, or over the phone.

Please select "Pick up" at the checkout.

The collection address is: 1 Bishopstoke Road, Eastleigh, SO50 6AD.

Please see our Getting here page for details of transport links and parking.

How much beer for 20kg?

To give you an idea:
24 cans = 12kg
3 mini kegs = 18kg


Packaging

Your items will arrive in a box that is branded as Steam Town – so if it's a present, you may want to intercept!

Mini kegs will arrive in separate boxes to cans and bottles.

Proudly, our packaging is 100% recyclable.

Surcharges:

All orders from the following territories also incur the following delivery surcharge:

Scottish Mainland and Scottish Borders: £1.00
Remote Scottish Mainland: £6.00
Scottish Offshore: £15.00
Isle of Wight: £15.00

• Base rate + surcharge = delivery cost for orders weighing under 20kg.
• Base rate + surcharge + incremental rate over 20kg = delivery cost for orders weighing over 20kg.

Exclusions:

Please get in touch directly if you would like us to send beers to the following places:

• Northern Ireland
• Republic of Ireland
• Isle of Man
• Guernsey/Jersey
• Alderney/Herm/Sark


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