Delivery information

This page is intended to be a helpful guide for delivery; it shouldn't be confused with our Delivery Policy (which details more specific clauses).


Base Rate

Delivery on all orders is just £5 for up to 20kg (we refer to as our ‘base rate’).

Beyond 20kg we charge in increments of 10kg, ranging from £2.50-£4.00.

Delivery times

The delivery timeframe will automatically show in the checkout.

For most of the UK, delivery is next working day, when you place your order by 11am, Monday-Thursday.

Orders placed on a Friday will typically arrive on a Monday; orders placed on a Saturday/Sunday will arrive on a Tuesday.

Click & Collect

Collect in person any orders you have placed on this website, on email, or over the phone.

Please select "Pick up" at the checkout.

The collection address is: 1 Bishopstoke Road, Eastleigh, SO50 6AD.

Please see our Getting here page for details of transport links and parking.

How much beer for 20kg?

To give you an idea:
24 cans = 12kg
3 mini kegs = 18kg


Packaging

Your items will arrive in a box that is branded as Steam Town – so if it's a present, you may want to intercept!

Mini kegs will arrive in separate boxes to cans and bottles.

Proudly, our packaging is 100% recyclable.

Surcharges:

All orders from the following territories also incur the following delivery surcharge:

Scottish Mainland and Scottish Borders: £1.00
Remote Scottish Mainland: £6.00
Scottish Offshore: £15.00
Isle of Wight: £15.00

• Base rate + surcharge = delivery cost for orders weighing under 20kg.
• Base rate + surcharge + incremental rate over 20kg = delivery cost for orders weighing over 20kg.

Exclusions:

Please get in touch directly if you would like us to send beers to the following places:

• Northern Ireland
• Republic of Ireland
• Isle of Man
• Guernsey/Jersey
• Alderney/Herm/Sark


Have a question not answered here?